Category Archives: Design

Augmented or virtual: Is your reality working or wearing?

Steve Mann, inventor of wearable computing, came to the Ecole Polytechnique Federale de Lausanne in the 1990s when I was PhD student there. He had some difficulty getting on the metro as his head-mounted aerial added several inches to his … Continue reading

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Bad design: Fresenius Applix Smart food pump

The Fresenius Kabi Applix Smart food pump is a masterclass in bad design. There is nothing smart about this food pump and its accessories. It has been designed without taking into consideration the context in which it is to be … Continue reading

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User motivation: Maslow’s hierarchy of needs

Last summer I found myself exploring an early Iron Age home at The Crannog Centre on Loch Tay. The Crannog was cosy, as its focal point was the Iron Age hearth – a large open fire. During the day the … Continue reading

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Cognitive Science: What makes your users tick

Like many usability consultants I have spent hours locked in rooms with strangers saying: “What do you think about this web page?” It is boring way to earn a living especially as you often know the answers and could tell … Continue reading

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Security and usability: Don’t let your users get you down

After my first year at university I spent the summer working in a delicatessen in Putney. One morning during my first week, whilst in the middle of carefully carving six slices of Parma ham for some lady’s dinner party, we … Continue reading

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