Tag Archives: support

Codebreaking: Humans are the weakest link

People are the weakest link in all computer systems. We hear about the best cryptography money can buy: integrity checking, sender/receiver identity authentication, digital signatures, and then someone leaves a list of passwords on a post-it note stuck above a … Continue reading

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Human-computer interaction: Can you see what it is yet?

The recent furore over the 2012 Olympics Logo reminds me of how people react to the user interfaces they find on everything they interact with, from websites to washing machines. If an interface, like a logo, is well-designed, no one … Continue reading

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Visualisation: Information is power – just avoid drowning in data

(The Great Fire of London map at the British Library website) In the 1530s when Henry VIII realised that dissolving the monastries would get him much needed assets, he commissioned a map of London, paying particular attention to ‘lawless’ Southwark. … Continue reading

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Semiotics: It’s a sign!

A structural engineer once told me that he would always win pictionary if he was teamed with another engineer. Structural engineers have a symbolic language of their own and use it, normally in the workplace, to communicate more accurately. To … Continue reading

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Augmenting referees – why didn’t Piero help Uriah?

Last week, Uriah Rennie let Newcastle player James Milner’s goal stand even after his teammate Scott Parker had been flagged off-side and had jumped out of the way of the ball and (too late) West Ham goalkeeper Roy Carroll’s view. … Continue reading

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