Skip to content

Ruth Stalker-Firth

| fascinated by how people use technology & vice-versa…

  • About
  • Contact
  • Talks
  • Videos
Ruth Stalker-Firth

Tag: customer experience

September 26, 2025 Musings

The UX of TfL’s Blackwall Tunnel: Deceptive patterns and Technical Debts

My trip through the Blackwall Tunnel cost me £90 all because of bad UX.

Continue reading
March 20, 2024 Musings

Designing for transparency: The Futon Company

In design, an important concept is transparency. And indeed nowadays, there is a lot of lip service given to transparency

Continue reading
July 27, 2007 Musings

Who ordered pizza?

In the above picture a newbie gamer has organised a telephone for his Sim so that it can order pizza.

Continue reading

Tag cloud

accidental techie analysis artificial intelligence behaviour big data bikram blogging cognitive science computers connection control Design embodiment emerging technologies experience facebook feedback feminism film function future human-computer interaction information visualisation joseph campbell love mindfulness online patterns satisfaction social media social networking social psychology storytelling structure support talks technology twitter usability user experience visualisation website women WordPress yoga

Stay in the loop

Sign up to receive sporadic newsletters direct to your inbox from Ruth.

Sign up
WordPress Theme: Maxwell by ThemeZee.